Capgemini wins five-year contract from Main Street America

Capgemini has won a five-year application management services contract from The Main Street America Group, a property and casualty insurance company. Under this new agreement, Capgemini will provide a service-based application management solution for Guidewire ClaimCenter.

This agreement builds upon Capgemini's existing relationship with Main Street America, and includes the upgrade from Guidewire ClaimCenter 3.1 to version 5.0 during the first quarter of 2010. The new version of Guidewire's ClaimCenter is an insurance claims system that manages the notification of loss through settlement, litigation, and recovery, while improving fraud detection and reduction in claims leakage.

Main Street America's ClaimCenter upgrade also includes system integration, automating claim assignments, and new search optimization standards that will provide accuracy and efficiency of reporting to external agencies, the company said.

Under this new agreement, Main Street America will leverage Capgemini's global delivery model, Rightshore to increase market agility, the company added.

Ronald James, Main Street America's chief information officer, said: "Our focus is to operate as efficiently as possible so that we can continue to serve our customers, independent insurance agents and their customers and policyholders, in a superior way. Following the success we had teaming up with Capgemini on the implementation of ClaimCenter 5.0, we decided to strengthen our partnership with them to ensure we have the very best support structure in place for future implementations and support of our claims processing system for all of our customers."