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First Mobile Auto Claims Reporting App for BlackBerry® Users

 

Wednesday, Jun 03,2009, 1:51:34 PM   Click:

San Francisco, California-based ACP Interactive announces the first BlackBerryauto accident reporting application for the Insurance Industry, theInsPost Auto Claims Reporting App. For peace of mind for the insuredand faster, lower-cost claims settlement for the insurance company, thismobile application begins the claims process instantly from the scene ofan auto accident.

 

ACP said the application is in production, enabling carriers to providecustomers a way to documentan accident and submit claims information on the spot. Using acombination of text and voice, the application collects all the keyinformation, and submits it to the Carrier in less than 5 minutes. Theservice will be private labeled for insurance companies.

 

"InsPost's proprietary technology combines the BlackBerry's phone andcamera attributes into a smart application that speeds up the FirstNotice of Loss (FNOL) process for the Insurance Companies. It's aWin-Win for all involved," said Camille Wehner, President of ACPInteractive. "The idea is to create a helpful tool for the insured. Theapplication provides step-by-stepcontrol over the accident details, photos of the damage, completeaccident description including GPS, all sent directly to the Carrier.This guarantees greater customer satisfaction and an instant, accurateaccount for FNOLclaims handling."

 

"We chose BlackBerry for our first implementation because it is the mostpopular smartphone, with more than 25 million phones in use," continuesWehner. "We will also offer the application on the iPhone and GoogleAndroid platforms in the future with additional features."

 

The Company said its mobile app provides a fast and easy way ofcollecting and exchanging accident information --all within theapplication. Insurance companies are eager to lower the costs ofhandling small claims and this app helps reduce call center and agentinteraction.

 

About ACP Interactive

 

Founded in 1983, ACP Interactive is a pioneer in the interactivecommunications industry, developing applications that enable consumersto complete transactions and access information using the telephone orthe web”all without the need for operator assistance. ACP was astrategic partner with InsureQuote in the late 1990's, working togetherto create the "Auto Insurance Pricing Service" for ConsumerReports. Other customers include MCI, UAL, Marriott, Coors, Stateof California, P&G, PepsiCo, and ChannelPoint, etc. For moreinformation, please visit www.acpinteractive.comand www.InsPost.com.

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