Top Erie Insurance earns JD Power and Associates customer satisfaction Prix two years in a row

ERIE, Pennsylvania, June 23 / PRNewswire / - Erie Insurance has earned JD Power and Associates "to" the highest in customer satisfaction with auto insurance Shopping Experience. "This award recognizes the top rankings in JD Power and Associates 2009 Insurance Shopping Study (SM), which assesses the experience of customers who purchase a new automobile insurance policy.

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The 2009 JD Power and Associates Insurance Shopping Study examines purchasing behavior and overall satisfaction of customers who buy a new insurance company automobile. Three factors are evaluated to determine overall satisfaction. In order of importance, they are: distribution channel, price and its supply policy. Erie Insurance achieved the highest rank with a strong performance across all factors.

"This award reflects the continued commitment of Erie Insurance employees and agents to be in service over all," said Terry Cavanaugh, president and CEO. "That commitment is deeply rooted in our 84 years history and our culture. "

"We are delighted to receive this prestigious recognition two years in a row," said Cavanaugh. It shows that customers are not only looking for the best price when buying insurance, they also want an agent of knowledge to help them make the right choices on insurance coverage for themselves and their families.

Insurance Shopping Study was presented by JD Power and Associates in 2007, though no prize was awarded in this first year.

To learn more about Buyer Insurance Study and the award Erie Insurance, the JD Power and Associates Web site.

About Erie Insurance: According pm Best Company, Erie Insurance Group, based in Erie, Pennsylvania, is the 16th largest auto insurer in the United States based on direct premiums written and the 21st largest property / casualty insurer United States based on total lines net premiums written. The Group, rated A + (Superior) by hours Best Company, has over 4 million policies in force and operates in 11 states and the District of Columbia. To learn more, visit www.erieinsurance.com.

About JD Power and Associates Headquartered in Westlake Village, Calif., JD Power and Associates is a global marketing information services operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The quality of the company and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone rating, and more, please visit JDPower.com. JD Power and Associates is a division of The McGraw-Hill Companies.

SOURCE Erie Insurance Group

Originally issued by Erie Insurance Group.

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