Erie Insurance Wins Top Award
Friday, Jun 26,2009, 8:22:32 AM Click:
A study by J.D. Power focused on the purchase behaviors and satisfaction of buyers who shopped for a new auto insurance company.
Using a 1,000-point scale, J.D. Power gave Erie Insurance a score of 893. American Family ranked second overall, earning a score of 891.
"This award reflects the continued commitment of Erie Insurance employees and agents to being above all in service," Terry Cavanaugh, president and CEO of Erie Insurance Group, said in a prepared statement. "That commitment is deeply rooted in our 84-year history and our culture."
"For customers to be especially satisfied with their insurer during the shopping experience, it's important for them to think about how they prefer to be served -- by a local agent, a centralized call center, a Web site or some combination of these channels," said Jeremy Bowler, senior director of the insurance practice at J.D. Power.
"Depending on the channel favored by the customer, one insurer may be a better choice than others based on their strength in that particular channel."
J.D. Power and Associates is a global marketing information services company focusing on market research. The company's measurements of quality and satisfaction come from surveys involving millions of participants.
Highly ranked companies typically use J.D. Power endorsements in advertising.
CHASE KLINGENSMITH can be reached at 870-1726 or by e-mail.
You may also be interested in:
Featured
Rell pushes for $9M loan to keep GenRe in Conn.
Gov. M. Jodi Rell is optimistic that the state Bond Commission will act swiftly
Property/Casualty Insurers Lead In Adapting To Climate
Insurers are showing signs of trying to adapt their business models to issues
The Hartford Raises $900 Million
Hartford Financial Services Group Inc., an insurer that received a $3.4 billion
Research and Markets: Hungary Insurance Report Q1 2009
Copyright: Business Wire Source: Business Wire Wordcount: DUBLIN,
What workers can do before Cuts Are Made
Copyright 2009 Gannett Company, Inc.All Rights Reserved USA TODAY April 7, 2009
Principal Chief Financial Officer is $ 4.8 million in
Copyright: The Associated Press. All rights reserved. May This material may not
Annuity Industry Fights Back, Last Chance to join the
Massive change is upon the annuity industry. Now is your chance to lead the
MOST POPULAR
- Most Read
- Most Discussed
- Most Emailed
- how much is car insurance for a 16 year old
- Holywood's Rory McIlroy Has Forked Out for a New Ferrari F430 in Gun-Metal Grey
- an insurance policy with bodily injury coverage covers
- Farmers Acquires 21st Century Insurance
- AAA Tipsy Tow helps drivers Sunday
- Meet Justin Case (Though He Doesn't Really Exist): More Advertisers Are Choosing "Average Joe" Actors Over Celebrities
- Cheap Car Insurance for Young Drivers - Useful Strategies
- ScotiaLife Financial Expands Offering to Include Home and Auto Insurance
- Appeal Court Upholds Alberta's $4,000 Cap on Payouts for Min
- Hit By an Uninsured Motorist? Get Help With Auto Insurance Claim Questions
-
Macra Na Feirme Elects Today, a new President -
Can Gap insurance beat falling car values? -
Poor credit drives up Dallas-area insurance rates 35% on average -
Depreciation Wipes Out Scrap Cash 'in 88 Days' -
IN BRIEF: Driving class for seniors Drivers -
Zurich Financial to buy AIG U.S. unit for $ 1.9b -
Insurance.Com's RateWatch Finds Average Teen Auto Insurance -
NRMA Insurance Releases 2009 Reversing Visibility Index


Discuss this news
Click Here to see all comments