Ontario Market Penetration Continues; New Allstate Insurance Agency Open for Business in National Capital Region

Wednesday, Jul 15,2009, 11:29:14 AM Click:

Today, Chris Kiah, president and CEO, Christianne Dostie, Executive Vice President and Tim Currie, Assistant Vice President, Allstate Canada, celebrated the official opening of the new South-West Ottawa Allstate Insurance Agency (AIA). Yesterday, the Allstate officials took part in a golf tournament to support juvenile diabetes, which Allstate was a co-sponsor.

"Yesterday, we supported a good cause, as most Allstate believes in good corporate citizenship, where we are strengthening the communities where we live and do business. Today, we celebrated the opening of a New AIA, because we believe we have a business model that will strengthen already strong relationships we have with consumers, "said Kiah.

In 2007, Allstate announced that it was going to enhance its agent distribution model to better serve consumers and introduced the new Allstate Insurance Agency.

The new Allstate Insurance Agency creates a consistent delivery model by providing consumers with access to a team of experienced and knowledgeable Allstate agents who will each be accountable for managing specific aspects of a customer's needs. In each Agency there will be:

- An Allstate Agent who will create and develop the relationship at new

business;

- An Allstate Agent who will expand the relationship by identifying

additional features to meet changing and evolving insurance needs; and

- An Allstate Agent who will strengthen the relationship at renewal and

provide customer service and support.

"Allstate is committed to meeting consumer needs and beating their expectations," Kiah added.

Brian Randall, the agency manager at the Nepean location, added "I have been blessed with a very knowledgeable staff - with over 70 years of experience - as well as a brand new office with great visibility and accessibility. All are invited to stop in and meet the team: Debbie Randall, Jane Shepherd, Jeannie Ryan, Sarah Near, Kevin Fox and me. We're committed to helping you achieve peace of mind and provide personal solutions to any and all of your insurance needs. Our goal is to deliver on the promise: You're in Good Hands with Allstate...all of the time".

There will be 93 new branches across Canada once the transition to the new business model is completed later this year, with more than half in Ontario and five in the service of the National Capital Region.

Allstate Insurance Company of Canada produces and distributes home and auto insurance products across Canada. The "Good Hands Network" enables consumers to contact Allstate through one of our more than 500 exclusive community-based agents, directly on www.allstate.ca and, through the customer contact center at 1-800 - ALLSTATE.