Interactive Intelligence Opens On-Site Health Care Clinic

Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has opened an on-site health care clinic to increase employee focus on wellness and prevention.

Interactive Intelligence has contracted with OurHealth, a provider of on-site health management services, to provide the clinic's infrastructure, supplies, and physician services. The clinic, which is located in the company's northwest-side headquarters facility in Indianapolis, opened Sept.8.

"Our on-site health care clinic is part of an ongoing effort to more effectively engage our employees in their own health care with an emphasis on prevention," said Interactive Intelligence founder and CEO, Dr. Donald E. Brown. "By providing services on-site, employees are encouraged to seek health care assistance sooner and more frequently than they might otherwise, which we believe will lead to a healthier and happier workforce."

The on-site physician services are offered Monday through Friday and include annual exams, immunization, blood tests, behavioral health evaluations, generic drug prescriptions, and other screening and treatment procedures. The services also include online access to risk assessment and management programs designed to address smoking cessation, weight management, nutrition, chronic pain, and other health concerns.

The new physician services are offered optionally as a supplement to the existing Interactive Intelligence-provided health plan.

"The Interactive Intelligence on-site health care clinic is unique in that the companies who offer anything like this tend to be very large, with services focused on drug testing and treatment of occupational hazards rather than comprehensive wellness and prevention," said Dr. Jeffrey M. Wells, OurHealth co-founder and president, and former director of Medicaid for the State of Indiana.

OurHealth worked closely with Interactive Intelligence employees to determine the best supplemental health care fit.

"Based on employee survey responses, the vast majority were supportive of an on-site clinic, but interestingly many were concerned about costs to the company," Wells said. "Though it's impossible to definitively say how this will impact the company's health care costs, all indicators point toward either keeping them static or lowering costs through less expensive services compared to those provided externally, as well as earlier and more efficient treatment."

In addition to on-site employees, Interactive Intelligence is offering its new health care clinic services to remote employees who can take advantage of them while visiting company headquarters, or by using their own physician following completion of a wellness survey. The services are also offered to employees who are on their spouse's plan.

"From its provision of space and supplies, to its comprehensive wellness and prevention-focused services, OurHealth has given Interactive Intelligence a low-risk, high-value business proposition for providing its employees with the most innovative, expert care available," said Joe Perkins, a partner at MJ Insurance, the benefits advisor for Interactive Intelligence.

That OurHealth was based in Indianapolis was also a plus, according to Dr. Brown.

"Like us, OurHealth is a locally-based company so this partnership was very much in line with our mission to engage nearby vendors to help support Indiana's economy," Brown said. "OurHealth's unique approach to delivering the most advanced tools and technologies focused on promoting wellness and enhancing patient convenience also fit perfectly with our own mission of injecting innovation into everything we do."

About OurHealth

OurHealth is a clinically-driven provider of integrated on-site health management services for employers. It focuses on enhancing workforce productivity and lowering health care costs, leading to sustainable value. Using a consultative and analytical approach to design customized solutions for its clients, OurHealth provides on-site clinical care focused on the primary health care needs of employees, while offering turnkey service with its Total Health Management Solutionsm. The goal of this comprehensive program is to provide value-conscious care options for patients through health promotion, wellness and prevention efforts, lifestyle management, chronic condition and medication management support, on-site laboratory and pharmacy services, and referral guidance. OurHealth is a privately-held company based in Indianapolis, Indiana and can be reached at +1 317.574.0234 or info@ourhealth.org; on the Net: www.ourhealth.org.

About Interactive Intelligence

Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company was founded in 1994 and has more than 3,500 customers worldwide. Interactive Intelligence is among Software Magazine's top 500 global software and services suppliers, is a BusinessWeek "hot growth 50" company, and is among Fortune Small Business magazine's top 100 fastest growing companies. The company is also positioned in the leaders' quadrant of the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide report (Feb. 22, 2010). Interactive Intelligence employs approximately 700 people and is headquartered in Indianapolis, Indiana. It has 14 offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com.

This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.