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State Farm Insurance Complaints - denied claim on hot tub

 

Wednesday, Aug 19,2009, 4:01:40 PM   Click:

We had a storm during the winter that caused the motherboard on our hot tub to go. As a result, the pipes froze and cracked. We had a technician tell us that it was 'not repairable' and to submit it to our insurance for claim. State Farm sent a field tech (no experience necessary) to take pictures of the motherboard. Because the pictures of the motherboard did not show any burn marks, they denied our claim!

Let me see, storm happened, power went out, motherboard on hot tub went, pipes froze. Totally under our control, right?? Hmmmm... This was the first claim we ever persued in over 20 years with State Farm Insurance (believe me, we have written a lot of checks to State Farm) and this is the treatment we get.

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