CA Mercury HelpingVic

BC-CA-Mercury-HelpingVic

To: NATIONAL EDITORS

Contact: Coby King, +1-213-486-6560, ext. 319, or Melissa Spraul, +1-213-

486-6560, ext. 313, both of MWW Group, both for Mercury Insurance; or Erik

Thompson of Mercury Insurance Group, +1-661-291-6435

LOS ANGELES, Aug. 31 /PRNewswire/ -- Mercury Insurance has dispatched

claims adjusters to a mobile location at the La Canada evacuation center,

which is serving to expedite the claims process for victims of the Angeles

National Forest "Station" wildfire. It is located at La Canada High School,

at 4463 Oak Grove Drive in La Canada Flintridge. Claims can be reported 24

hours a day, seven days a week to the Mercury Claims Hotline at (800)

503-3724.

The uncontained Station wildfire is ravaging the hillsides and canyons of

Southern California's San Gabriel Mountains. Mercury's claims team is ready to

assist policyholders impacted by the fire who were forced to evacuate their

homes or have suffered property damage.

"The Mercury claims team is here for our customers in the event they need

to make a claim during this difficult time," said Joanna Moore, Mercury's

chief claims officer. "Events such as these fires can be devastating and we

will do everything we can to help our policyholders get back to normal as

quickly as possible."

Mercury Claims Hotline: 1-800-503-3724

To help speed the claims process, Mercury suggests claimants consider the

following tips when filing a claim:

When filing a claim

-- Contact Mercury immediately to report your loss.

-- Do not remove debris or damaged property that may be related to your

claim.

Steps after filing a claim

-- Prepare a detailed inventory of destroyed or damaged property.

-- Offer photos or videotapes of your home and possessions to your

adjuster, if these are available.

-- Keep copies of communications between you and your adjuster.

-- Keep records and receipts for additional living expenses that were

incurred if you were forced to leave your home, and provide copies to

your adjuster.

About Mercury Insurance

Founded in 1962, Mercury Insurance (MCY) is a multiple-line insurance

organization offering predominantly personal automobile and homeowners

insurance through a network of independent agents and brokers in California,

Florida, New Jersey, Texas, Arizona, New York, Georgia, Oklahoma, Illinois,

Michigan, Nevada, Virginia and Pennsylvania.

Contacts: Coby King

MWW Group

(213) 486-6560, ext. 319

Melissa Spraul

MWW Group

(213) 486-6560, ext. 313

Erik Thompson

Mercury Insurance Group

(661) 291-6435

SOURCE Mercury Insurance