ACS Strengthens Ties with Symetra Financial

Affiliated Computer Services, Inc. (ACS) announced a five-year, multi-million dollar information technology (IT) contract to extend its relationship with Symetra Financial, a provider of employee benefits, annuities and life insurance based in Bellevue, Wash.

ACS said it has provided a full range of IT infrastructure services including data center, help desk, and voice and data networks for Symetra since 2004. Additionally, ACS provides output and content management services, as well as a variety of cross-functional services including security, asset management and disaster recovery.

"ACS enables us to provide IT services at predictable costs," said Troy Olson-Blair, CIO for Symetra Financial. "Extending our long-standing relationship allows us to maintain IT industry best practices, incorporate continuous technological developments and increase service capabilities to our customers."

Under the renewed contract, ACS said it will continue to provide full IT infrastructure services, as well as utilize new technologies including the ACS Management Platform, an offering that provides service management capabilities to clients.

"Our growing relationship with Symetra demonstrates the collaboration, depth of experience and technology expertise we bring to our client engagements," said Derrell James, executive VP and group president, ACS IT Outsourcing (ITO) Solutions. "Symetra's decision to renew its contract with ACS is a great example of our commitment to building long-term relationships with clients that strengthen over time."

ACS Global IT Outsourcing Solutions enable commercial businesses and government organizations to focus on their core competencies. ACS ITO solutions include application infrastructure, business applications, technology infrastructure, and IT consulting services.