First Premium Insurance Taps DocuSign eSignature Service for Online Applications

DocuSign, a provider of a SaaS-based electronic signature platform, announced that First Premium Insurance Group, a personal and commercial insurance brokerage, selected DocuSign eSignature service to expedite personal insurance applications online.

According to a release, First Premium provides retail insurance agencies in the Southeast with a variety of personal insurance products, including manufactured home and dwelling products. The current application process requires agents to look up rates online, print and mail the application for the client to complete, sign and return. The process is costly, labor intensive and error-prone. By integrating DocuSign with its rating engine, First Premium will reduce application errors, and accelerate the application and underwriting process.

First Premium used the DocuSign Connect application programming interface API to integrate the eSignature technology into its existing rating engine.

"First Premium looked at a lot of solutions, from simple online services with a check box to accept the agreement to the electronic pad and pen seen in retail stores. When we looked at DocuSign, it all made sense-plus there was no additional hardware to buy," said Jay Pellegrini, Jr., president and CEO of First Premium Insurance Group. "With DocuSign, we can provide a completely automated system online-from rating and quoting to signing the completed application. DocuSign will reduce our cycle time, improve our application return ratio and even increase client satisfaction. And, we anticipate 100 percent accuracy in submitted applications using DocuSign."

"First Premium Insurance Group is a leader in meeting customer demands by deploying technology that makes it easier and more efficient for their clients to do business with them," said Steve Woodworth, market director of wealth management and insurance at DocuSign. "DocuSign is pleased to be working with this certified managing general agent to help them streamline their business processes, close deals faster and enhance client satisfaction."