Relationship Manager

Job Description: The Relationship Manager is the main channel in which the products and services are delivered.  The position is responsible for the ongoing promotion and sale of financial products and services.  This position normally reports to the retail Branch Manager or Sales Manager.  

Job Description
Summary of Responsibilities:

Originates mortgage loans through solicitation of builder/developers, real estate brokers/agents, and possibly financial institutions by selling the advantages of the company  
Calls on trade organizations, typically in assigned geographic are, to obtain FHA/VA or conventional applications
Follows through loan process till closing by working within fairly standardized methods/processes and utilize company standard rates as outlined by their region
Performs and documents complete interview with applicants while obtaining and providing all required documentation as applicable to sales process. Establishes and/or maintains customer database files
Promotes MetLife through involvement in community activities and organizations
This position will be required to continually look for new and improved methods of handling customer interaction.  This includes changing procedures as needed to ensure the level of service within the organization is held to a high standard.

Job Requirements: Directs operations and sales of assigned district improving profitability, efficiency and loan quality
Candidate should have extensive experience in RETAIL mortgage loan origination and operations; should possess excellent written and verbal communication skills; should have Upper Management experience in a multi-branch, multi-state mortgage RETAIL origination operation and should have the ability to help define and execute the overall business plan of MetLife Retail. Must be a proven leader by example and team player
Participates, reviews and approves the annual operating budgets and sales forecast of the area
Candidate will be placed in a general office environment; some Regional and National travel may be required
Completes such other activities as required to meet obligations of position.

Job Requirements:
Travels to local, regional and headquarter locations as necessary  
Completes such other activities as required to meet obligations of position
Work closely with all office personnel to ensure smooth processing of customer  files
High School Diploma, GED or equivalent relative experience
Preferably one + years in the mortgage industry.